Promo

FREQUENTLY ASKED QUESTIONS

Welcome to the Promo Tech FAQ page! We’ve compiled a list of the most common questions we receive to help you better understand our services, processes, pricing, and customization options. If you don’t find the answer you’re looking for, feel free to contact us directly—we’re here to help!

Promo Tech specializes in sourcing and customizing a wide range of products, including branded corporate gifts, promotional items, custom electronics, corporate clothing, and more. Our global sourcing network, particularly our team in China, allows us to access a vast array of products that can be tailored to your brand’s specific needs. If you have a particular product in mind, chances are we can find it and customize it to your exact specifications!

Our custom branded online stores are designed to streamline your brand management process. We create a fully customized online platform that reflects your brand’s identity, where you can manage and order your promotional products, corporate gifts, and marketing materials. The platform is user-friendly, offering real-time inventory updates and print-on-demand services, so you can order what you need when you need it, without worrying about excess stock or outdated materials.

Print-on-demand is a service that allows products to be printed and customized only when an order is placed. This means you don’t have to hold large quantities of stock, reducing storage costs and the risk of having outdated materials. It’s an efficient, cost-effective way to ensure your branding is always current and aligned with your marketing needs. Plus, it frees up cash flow that would otherwise be tied up in inventory!

Quality is a top priority at Promo Tech. Our team in China conducts thorough factory audits and maintains strict quality control processes throughout the production cycle. From the initial samples to the final production run, we perform regular inspections to ensure that every product meets our high standards and your exact specifications. We are committed to delivering only the best, and our on-the-ground presence allows us to oversee every detail closely.

Our pricing depends on the specific products and services you require. Because we offer a wide range of customization options, we work with you to create a solution that fits your budget while meeting your quality and branding needs. Whether you’re looking for a simple promotional item or a fully customized online store, we provide transparent pricing with no hidden fees. Contact us for a personalized quote!

Delivery times vary based on the type of product and the level of customization required. Typically, orders are processed within 3 – 5 days, but we’ll provide a more specific timeline once we understand your project’s details. For international orders, we manage all aspects of shipping and customs clearance to ensure timely delivery. Rest assured, we’ll keep you informed every step of the way.

Absolutely! Promo Tech is well-equipped to handle large-volume orders, thanks to our extensive sourcing network and production capabilities in China. Whether you need thousands of units or just a few hundred, we can scale our services to meet your needs. Our team ensures that even large orders maintain the highest quality and are delivered on time.

Promo Tech stands out for its combination of global reach and local expertise. Our dedicated team in China provides direct access to a vast network of trusted manufacturers, allowing us to offer competitive pricing and rigorous quality control. We also provide a full suite of services—from design and development to warehouse management and custom branded online stores—making us a one-stop solution for all your promotional and branding needs.

Getting started is easy! Simply contact us via our website, email, or phone to discuss your project. We’ll schedule a consultation to understand your needs, provide a tailored solution, and guide you through every step of the process. Whether you’re looking to develop a new product, create an online store, or manage your inventory, Promo Tech is here to help you succeed.

Yes, we do! Promo Tech offers comprehensive design services, including logo creation, product design, packaging design, and more. Our team of experienced designers works closely with you to bring your vision to life, ensuring that every product reflects your brand’s identity and meets your specific requirements.

We hope this FAQ page has answered your questions and provided clarity on how Promo Tech can support your business needs.
If you have more questions or are ready to get started, don’t hesitate to reach out!