1. Information We Collect

• Personal Information: We collect personal information that you provide to us, such as your name, email address, phone number, and company details when you contact us, place an order, or register for an account.
• Usage Data: We may collect information about how you use our website, such as your IP address, browser type, and pages viewed. This data is used to improve our website and services.

2. How We Use Your Information

• Order Processing: Your personal information is used to process orders, manage your account, and provide customer support.
• Marketing: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our products and services.
• Analytics: Usage data is used to analyze website traffic and user behavior, helping us enhance our website and services.

3. Data Storage and Protection

• Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption, firewalls, and secure servers.
• Custom Online Stores: For clients using our custom branded online stores, we store and manage data related to your orders, inventory, and account settings. This data is protected with the same level of security as all other personal information.
• Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products. These providers are obligated to protect your data and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal processes, protect our rights, or prevent fraud.

5. Your Rights

• Access and Correction: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
• Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Data Deletion: You can request the deletion of your personal information from our systems, subject to legal requirements.

6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date, and we encourage you to review this policy periodically.

Contact Us

If you have any questions about our Terms & Conditions or Privacy Policy, or if you need to exercise any of your rights, please contact us at info@promotech.co.za